FAQ

General Questions

I love these images and want to know more about them! What can you tell me?

We would also like to know more about them! We try to include all the information we have in the item descriptions in our store. That said, if you know something about an image that's missing from our description, please reach out via our contact page. We'd love to hear from you!

Do you know the names of the photographers?

Unless noted in the image description, the photographer is unknown.

An image description says it was created using a slide. I thought you scanned everything from negatives?

Most of the prints we sell started out as a negative. However, there are some that began as slides, or even glass positives. The type of transparency an image was digitized from will always be noted in the item's description.

Shipping and Returns

Will you ship to my country?

We currently only ship to addresses within the United States, but we're working on expanding to more countries in the future.

When will my order ship?

Prints are typically shipped within 5-7 business days. Please allow up to 10 business days for delivery after your order is shipped.

There is a problem with my order, can you help? Do you accept returns?

We do not accept returns. However, if there is an issue with your order, please reach out via our contact page and we will do our best to resolve it to your satisfaction. Make sure to include your order number in any message you send.